Zauvijek Desk
Enhance customer satisfaction through efficient management and live chat support.
Connect instantly with live chat and support
Manage customer interactions across chat, email, and social platforms
Key Features
Ticket Management
Efficiently track, and resolve customer queries with ticketing system.
Live Chat Support
Engage with customers in real-time to provide instant solutions and personalized assistance.
Escalation Management
Automate escalation workflows to handle critical issues effectively and meet customer expectations.
Multi-Channel Support
Seamlessly manage customer queries across email, chat, and social media from a single platform.
AI-Powered Automation
Use AI and chatbots to provide instant replies, categorize tickets, and automate repetitive tasks.
Customer Feedback & Satisfaction Ratings
Collect feedback to improve support quality and customer experience.